Check out my full shop policies before purchasing and if you end up having questions about your order. Shop policies are located at the bottom of the site. Most basic questions can be answered there, but do not hesitate to contact me.
**Shipping info: If your order includes a few different types of merch (or a large quantity of prints), I will be shipping your orders in a few packages. You'll receive separate tracking numbers for each package once they ship. Clothing will be shipped in appropriate sized bags in a box with tissue to help protect the merch. ** I cannot be personally responsible for shipping once the order has been handed to USPS. Tracking numbers are provided on all orders shipped EXCEPT those orders shipped with postage stamps (usually smaller packages such as stickers). Tracking is on the order confirmation email and should be noted by the purchaser. It is the purchaser's responsibility to track packages. Not the Shop.
USPS = United States Postal Service
Shop = Shitty Lizard Art
Shipping concerns: Purchasers must contact USPS with concerns of a suspected delayed, lost, missing etc. shipment. The Shop has no resources to answer these concerns - only the purchaser. Sellers are not responsible for shipping issues due to USPS or other alternative mailing services.
Policies Shortened Version As of July 9, 2025. By reading this policy, you are agreeing to the terms within: Replacement policy: Due to many shop items being limited editions (one-of-a-kind items), there will be no replacements for orders. This includes any orders still in transit. Cancellation policy: Cancellations will be provided IF purchaser contacts the shop with suitable reason(s) within 24 hours of purchase. Exchange policy: Exchanges are never accepted by the shop for any items under any circumstances.
Common Questions:
1. Why are some of my items arriving at different times? When items ship in more than one package, they will inevitably ship at different rates of speed. Prints ship in flat mailers which are handled differently at the USPS than the apparel packages. Each package is provided with individual tracking numbers to the purchaser.
2. Why is shipping not being refunded for my order? As a seller and per my shop's policies, Shitty Lizard Art is not responsible for shipping unless the shop made an error with the address. If the item(s) are being delivered to the provided address from the buyer, and a tracking number was included, the seller must state a case with USPS. The shop is not responsible for any issues or delays by the United States Postal Service.
3. My item(s) arrived damaged. What can I do now? Please provide the Shop images of the damage. Once provided, the shop will begin the process of providing a refund if warranted. If photographic proof is not provided, or unclear, a refund will not be provided. If the buyer refuses to accept the package and has it returned through USPS, the discussion of a refund will begin once the item(s) have been returned to the Shop. This is not a guarantee of a refund, nor a full refund, and replacements will not be provided.
Each print purchased helps me to support myself as an artist and to continue to make artwork in the future for all you goofballs. Please check out my socials and even pop in my dms to say hi, send love, vent about shitty things or have any questions. Thank you!<3
